Quality

SMS follows best practices in quality management governed by international standards

We strive towards

  • Achieving highest customer satisfaction
  • Continuous improvement in quality standards
  • Complying with all local, state and federal regulations

Quality Certifications

SMS holds the following certifications for the past 10 years

  • ISO 9001:2008
  • FAA Repair Station
  • AS9100-2015

We operate under an "open door" policy and welcome customer visits/audits

Basic Metrology

SMS has a comprehensive array of basic measurement tools

  • ID (0.5"-20") & OD (0"-30") Micrometers and Digital Bore Gage
  • Profilometer for surface roughness
  • Surface plates of various sizes and height gages
  • Hardness and Microhardness machines
  • Contact Thickness Probe
  • Internal calibration capabities with various standards (traceable to NIST)

Advanced Metrology

Advanced metrology and analysis capabilities at SMS include

  • Faro Arm Platinum CMM
  • Material Characterization
    • Scanning Electron Microscope (SEM)X-Ray Diffractormeter (XRD)
  • Chemical analysis (wet chemistry)
    • DCP-OES
    • LECO
  • Emissivity Probe

Voice of the Customer

  • Below are some excerpts from our ISO annual customer satisfaction records
  • "No quality discrepancies, on-time delivery and flexible to delivery changes"
  • "Sales & Applications staff are very responsive and knowledgeable"
  • "SMS has provided us with excellent application development for new products"